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When the hell did "I work at starbucks" get replaced with "I'm a barista"? (self.AskReddit)
submitted 9 months ago by ToldUSo
[–]Kadmium 553 points554 points555 points 9 months ago
If I were a barista, I would pronounce it "barrister" on purpose, and then proceed to answer legal questions with a straight face. I am not an ethical man.
[–]thehollowman84 341 points342 points343 points 9 months ago
"Man, my wife is gonna divorce me and we have no prenup, I'm worried she's gonna take half of it and the kids! Do you think there's anything I can do?"
"You should order some coffee."
[–]braumeister 135 points136 points137 points 9 months ago
"As your lawyer, I advise you to order some coffee."
-Dr. Gonzo
[–]DrMarf 22 points23 points24 points 9 months ago
As his physician I advise against coffee. It contains compounds that could maybe... ONE DAY, give you cancer. And if I recall correctly you are allergic to shellfish so I would say in my Internet Doctor Special Opinion I would just stick with alcohol. Cliff Clavin has summed up the reasoning for this the best.
“Well ya see, Norm, it’s like this. A herd of buffalo can only move as fast as the slowest buffalo. So when the herd is hunted, it is the slowest and weakest ones at the back that are killed first. This natural selection is good for the herd as a whole, because the general speed and health of the whole group keeps improving by the regular killing of the weakest members.
The human brain works that way too. It only operates as fast as the slowest brain cells. Excessive intake of alcohol, as we know, kills brain cells. But naturally, it attacks the slowest and weakest brain cells first. So, regular consumption of beer eliminates the weaker brain cells, making the brain a faster and more efficient machine. That’s why you always feel smarter after a few beers.”
~Cliff Clavin (from Cheers)
EDIT: TL;DR Coffee will give you cancer. Drinking alcohol will make you smarter.
[–]Melnorme 219 points220 points221 points 9 months ago
Chances are your barista has a law degree, so it's a fair question.
[–][deleted] 59 points60 points61 points 9 months ago
That...burns.
so true though.
Remember kids: fuck law school.
[–]Teh_Rupert 20 points21 points22 points 9 months ago
Otherwise, law school fucks you!
[–]grushenko 15 points16 points17 points 9 months ago
I fought the law... and the law won.
[–]ultimatumjs 12 points13 points14 points 9 months ago
I read the "You should order some coffee." in the voice of Tweek's dad from South Park.
[–]floatablepie 25 points26 points27 points 9 months ago
Settle down Tweak, and enjoy some coffee. It may not have all the bells and whistles you get at fancier places, but it's a simple coffee, for a simple America.
Also if sales don't pick up then I guess we'll have to sell you into slavery.
[–]dasboot21 2 points3 points4 points 9 months ago
Coffee is fresh, country fresh, like the morning after a rainstorm.
[–]Spyder001 2 points3 points4 points 9 months ago
The metaphors, man!
[–]oshaneo 51 points52 points53 points 9 months ago
This works the other way around too. When you ask someone what their job is and they reply Barrister. Say in you most condescending tone "OH.. You make coffee".
[–]coffeelawyer 41 points42 points43 points 9 months ago
I am a barrister - I get it all the time. Sometimes I just tell people I make coffee for a living. Maybe they think I dress a little too formally for that but it works for me.
It's sad that I registered just to say that.
[–]wolfuhq 100 points101 points102 points 9 months ago
Bird law in this country.. it's not governed by reason.
[–]Brancher 10 points11 points12 points 9 months ago
Fillabuster
[–]Jacqland 3 points4 points5 points 9 months ago
Vigilantly.
[–]BECKSTERRRR 4 points5 points6 points 9 months ago
Hummingbirds ARE considered a legal tender.
[–]Doug1eFresh 2 points3 points4 points 9 months ago
You made my day sir
[–]Z3X0 18 points19 points20 points 9 months ago
you would make an excellent barrister then
[–]holyjaw 16 points17 points18 points 9 months ago
Like Janitor from Scrubs.
[–]Atlas88 37 points38 points39 points 9 months ago
I think you mean Jan Itor
[–]Or8is 20 points21 points22 points 9 months ago
Dr. Jan Itor, mind you! He has a self-proclaimed medical degree, that's not something you should ignore.
[–]Lawsuitup 11 points12 points13 points 9 months ago
No. Dr. Acula.
[–]springyard 325 points326 points327 points 9 months ago*
From Wikipedia: A barista (from the Italian for "bartender") is a person, usually a coffee-house employee, who prepares and serves espresso-based coffee drinks.
Since Starbucks serves espresso based coffees and the people working there are employees of a coffee-house, I'd say they qualify for the title of "Barista". Barista is not a rank like "Chef". It's a job title like "Car mechanic".
Also in Italy you get a coffee from the bar which is what coffee shops are called, therefore bartender.
http://en.wikipedia.org/wiki/Barista
[–]SilentNick3 170 points171 points172 points 9 months ago*
Starbucks employees have always been called baristas since they... you know.. make coffee and espresso drinks.
[–]tedrick111 15 points16 points17 points 9 months ago
I wish upvotes cost money or something, so we could go back to the days when you'd be the top comment for cold, efficient communication.
[–]xberg_LA 355 points356 points357 points 9 months ago
who fucking cares
[–]mojowo11 11 points12 points13 points 9 months ago
Oh thank god. I was worried I was going to scroll forever and not find a single person who realized how utterly fucking stupid this whole conversation is.
[–]sorrenn 26 points27 points28 points 9 months ago
I have a feeling that the OP has never worked customer service. I doubt the employees themselves derive much satisfaction from being called "baristas," but it's what Starbucks chooses to call them. In my experience, most people just say they work at a cafe.
Regardless, they stand all day and serve you your drink with a smile, so what's the problem?
[–]handsyouabeer 97 points98 points99 points 9 months ago
Hands you a beer
[–]millionsofcats 95 points96 points97 points 9 months ago
I resisted calling myself a "barista" for a long time, but I ended up using it because it was the best descriptor there was. If I said I'm a barista, you would know pretty quickly what kind of job I had--that I made espresso drinks, handled a register, and did miscellaneous side-jobs that come along with working in a coffee shop. I guess "I work at a coffee shop" communicates the same thing, but it's longer, and doesn't sound as appropriate on a form asking for your job title. Plus, some people who work at coffee shops are not baristas.
Likewise, I'm not going to feel guilty for describing myself as a bartender rather than saying "I work at a bar."
(I didn't work at starbucks, though.)
[–]grantmoore3d 10 points11 points12 points 9 months ago
Get out of here and take your logic with you!
[–]theleprechaun69 81 points82 points83 points 9 months ago
Scumbag Reddit: Gets furious at the government for unemployment issues. Makes fun of people working minimum wage.
[–]hyphenminushyphen 17 points18 points19 points 9 months ago
Yeah, this. I'm sorry if the word to describe the job is in Italian folks. A lot of words in the english language are foreign, deal with it. You realize that "Latte" and "Mocha" are foreign words right?
[–]ngroot 6 points7 points8 points 9 months ago
If they didn't get all uppity and would properly refer to themselves as coffee-wenches, we wouldn't be mocking them, would we?
adjusts monocle
[–]turkmenitron 134 points135 points136 points 9 months ago
Holy shit when did all you fucktards get so elitist?
[–]theeespacepope 2 points3 points4 points 9 months ago
It's about time someone took those starbucks employees down a peg!
[–]dustyneverforget 27 points28 points29 points 9 months ago
You realize that half of reddit is working high stress service jobs without any special titles or the hipster respect that comes with them, right?
[–]Pheser 39 points40 points41 points 9 months ago*
And half of Reddit likes to hate on anything that could be 'hipster'. If you don't like them being called Baristas (i had no idea that's what they are called) don' t go to the fucking coffee places you hate. It's like complaining McDonalds has crapfood, then don' t eat it. WTF.
[–]eggbabies 2 points3 points4 points 9 months ago
Most of these people really don't ever go to starbucks. Either they can't afford it, none of their friends like it, they don't like coffee, whatever.
It's cool to hate Starbucks the same way it's cool to hate Apple.
[–][deleted] 11 points12 points13 points 9 months ago
"Respect," you say. In a 300+ comment thread which is mostly bashing on Starbucks employees. Have you ever thought that many Starbucks employees probably don't want their crap jobs, but currently have no other options? And they probably hate their jobs largely because of customers like you who vilify them right off the bat for no good reason. So thanks for that.
[–]13FiSTer 2 points3 points4 points 9 months ago
Also a former Starbucks employee, you summed it up just right. Thanks for defending us.
[–]YouFeelShame 292 points293 points294 points 9 months ago
Just After "I work at Subway" turned in to "I'm a sandwich technician"
[–]twelvefortyAM 224 points225 points226 points 9 months ago
Don't they actually call them "sandwich artists"? Either way it's hilarious, but one way I get to tear apart works of art with my teeth.
[–]saskpirate420 59 points60 points61 points 9 months ago
I always preferred sandwich assembly drone.
[–][deleted] 75 points76 points77 points 9 months ago
SAD.
[–]The_Lobbyist 15 points16 points17 points 9 months ago
Oh, is that where the word “sad” comes from?
[–]NRB 6 points7 points8 points 9 months ago
I work at subway. In fact, I've worked at 4 subways since I was 17. None of us have ever referred to ourselves as "sandwich artists" because that's a really cunty way of saying we work at subway.
[–]ToldUSo[S] 75 points76 points77 points 9 months ago
I just looked it up, that shit is actually trademarked. SANDWICH ARTIST. It's a sad day for all of us.
[–][deleted] 37 points38 points39 points 9 months ago*
I just wish Subways had something that I could rub on my chest.
[–]Scoldering 31 points32 points33 points 9 months ago
You can always ask for extra peppers.
[–]didihearthatright 37 points38 points39 points 9 months ago
PEPPERS? I HATE PEPPERS
[–]ColonelFlashman 32 points33 points34 points 9 months ago
RUB THEM ON YOUR CHEST
[–]Bent_my_Wookiee 18 points19 points20 points 9 months ago
WHY WOULD YOU DO THIS TO ME?!
[–][deleted] 9 months ago
[deleted]
[–][deleted] 10 points11 points12 points 9 months ago
I've tried different Subways. They make it too frustrating. "Can I have extra hot peppers". Two slices added <blank stare>. More please, another slice. <blank stare> And I have been refused because "they aren't allowed to give that many." Perhaps things have changed as I haven't gone to Subways in years.
[–]Soccer2750 27 points28 points29 points 9 months ago
thats why its all about jimmy johns
[–]Badger68 6 points7 points8 points 9 months ago
Individually owned franchises operate differently. Different employees adhere to company policy with varying degrees of precision. Experiences will vary and some employees are very generous on the toppings.
[–]EthanChase 9 points10 points11 points 9 months ago
Some guy at Subway piled bacon on my sandwich, and when confronted by a fellow sandwich artist, said he didn't see any sign saying how much bacon he should add. I wanted to high-five him. He didn't even include the bacon when ringing it up.
[–]l33tbot 2 points3 points4 points 9 months ago
Through my observations, I have no other choice but to believe that Subway staff get a bonus for how much food is left at the end of the day. Extra big dollars for how much tuna is slopped into the avocado mix next to it.
[–]blackhawk465 2 points3 points4 points 9 months ago
The reason "they aren't allowed to give that many" is because they aren't a retarded business. If people kept wanting "more" than an extra amount it would get costly. There are food cost goals they probably have to meet. I'm happy to see you just stopped going because you disagree. Unfortunately a lot of people keep coming back thinking they can change the rules and always get frustrated when they fail.
[–]flawlesslylogical 10 points11 points12 points 9 months ago
Making a truly great sandwich is definitely an art, just not one Subway knows anything about.
[–]YouFeelShame 7 points8 points9 points 9 months ago
About 7 years ago or so I did see a wanted add for Subway and it was for a "sandwich technician". I guess "artist" is their latest winner.
[–][deleted] 19 points20 points21 points 9 months ago
I'm a technological information specialist. I use Google to find information.
[–]Blaidd_Dwrg 23 points24 points25 points 9 months ago
Data archaeologist.
[–]migbike 2 points3 points4 points 9 months ago
For some reason I read that as Ralph from The Simpsons
[–]fawker 28 points29 points30 points 9 months ago*
anytime I hear the word technician in a job title, its usually synonymous with you're going to get paid minimum wage but we expect a lot out of you.
[–]MrDeclanDeadly 11 points12 points13 points 9 months ago
I was browsing jobs recently and came across a job vacancy for a deli counter technician, I died a little inside.
[–]TheMediumPanda 7 points8 points9 points 9 months ago
So about the time "Bin man" became "Sanitation Engineer"?.
[–]KellyTheFreak 6 points7 points8 points 9 months ago
Apparently working at domino's made me a "Delivery Expert".
[–]IAlreadyKnowThis 12 points13 points14 points 9 months ago
And right before a bartender turned into a "Mixologist".
[–]implicate 16 points17 points18 points 9 months ago
I've been a bartender for many years and I fucking hate this term. Don't try to church it up son, take that shit back to Red Robin.
[–]Relevant_Comment 5 points6 points7 points 9 months ago
Honestly Bartender sounds way cooler than some bloody mixologist. In my part of the world, "bartender" conjures up images of flair bartenders.
[–]Radicou 5 points6 points7 points 9 months ago
Bartender makes me think of a slightly overweight, older, kind, insightful man willing dispense advice and a story when they're needed. Mixologist makes me think of an asshole.
[–]BigPapiC-Dog 2 points3 points4 points 9 months ago
I worked at Pizza Hut in high school, and the week I got accepted to GA Tech for engineering, my manager had a new name tag made for me that said "Pizza Production Engineer." Nice guy, and a funny gesture. I still remember it fondly 10 years later.
[–]AnalBumCovers 43 points44 points45 points 9 months ago
I've had 2 seperate barista jobs. Never worked at a Starbucks. Some people aren't fancy city folk.
[–][deleted] 27 points28 points29 points 9 months ago
TIL people get really upset about stupid shit.
[–]HamfacePorktard 15 points16 points17 points 9 months ago
Not sure if serious, or just a douche who will shit on other people for being gainfully employed.
[–]Neversaidiwassmart 26 points27 points28 points 9 months ago
Sheesh. What's wrong with someone having some fun with their job title? Retail/food service jobs can be unforgiving. If it makes it makes it easier to get through a day of imperious a-holes who think they own you because they dropped 3 bucks on coffee, call yourself whatever you want to call yourself.
[–]kngof9ex 2 points3 points4 points 9 months ago
My friend was a "petroleum Transfer Technician" for awhile
[–]Etab 2 points3 points4 points 9 months ago
When I was a cashier at a grocery store, my title was "Transaction Engineer"
[–]Trinilos 16 points17 points18 points 9 months ago
One is where you work and one is what you do. What do you call someone who "works at a bar"? A bartender. Regardless of the pub.
Also, barista doesn't necessarily mean you work at Starbucks. Hell, in Seattle alone there's something like 2,000 coffee shops, and they're certainly not all Starbucks.
[–]player2 171 points172 points173 points 9 months ago
Uh, what? You do know that's the term for a person who pulls espresso shots, right?
It's Italian for "bartender." Unlike the sizes of their drinks, it's not some made-up marketing word.
[–]Kujoramsey 89 points90 points91 points 9 months ago
originally, Starbucks had two sizes short, and tall. short being the smaller one obviously. When they franchised they brought out a larger size, Grande, meaning large. Fast forward a couple of years and their customers wanted a larger size, so Starbucks brought out the venti, which is Italian for twenty, because its a twenty ounce cup. Trenta is similarly named because its a thirty ounce cup. I work at a starbucks (I'm a shift supervisor, not a barista so I don't call myself that) and I get asked why the sizes are what they are about twice a week.
[–]MadMatt86 27 points28 points29 points 9 months ago
You beat me to it, you bastard. Too many idiots mistake Italian for "fictional words that were invented by marketing teams to force me to buy coffee (and somehow this makes sense and also pisses them off)."
[–]bonertr0n 54 points55 points56 points 9 months ago
No, I knew it was Italian. I just think it's stupid unless a particular Starbucks happens to be in Italy.
[–]Vovicon 62 points63 points64 points 9 months ago
Especially since Italians mostly consume their coffee very short and strong which is the antithesis of 90% of the beverages you can get in Starbucks.
[–]deehoc2113 2 points3 points4 points 9 months ago
Just like "King size" should only be for royalty.
[–]jman583 13 points14 points15 points 9 months ago
Some of the things sold in Starbucks are made up words, like Frappuccino.
[–]synergy_ 7 points8 points9 points 9 months ago
Yep I'm gonna go out on a limb here and say OP is a pretentious piece of shit.
[–]Wisdom_from_the_Ages 2 points3 points4 points 9 months ago
Honestly, the size-naming bullshit is one of the main reasons I will never give that company money. It's just plain unnecessary. I have only so much room in my brain and I absolutely refuse to remember what to call YOUR goddamned coffee. Even if I were Italian and spoke English and Italian I would be insulted by this ploy to seem sophisticated.
[–]scott423 19 points20 points21 points 9 months ago
Hey! You interrupted a perfectly good circle jerk here with your god damned logic and clear thinking!
[–]onepoint21jiggawatts 10 points11 points12 points 9 months ago
"tall," "grande," "venti" and the new "trenta" aren't made-up words either.
"frappuccino," on the other hand...
[–]MadMatt86 23 points24 points25 points 9 months ago
It's a portmanteau of frappé (a foamy iced coffee beverage) and cappuccino (a foamy hot espresso-based beverage).
[–]rapax 11 points12 points13 points 9 months ago
'Frappée' being a widely used term for milkshake. Not such a stretch to come up with 'frappuccino'.
[–]gengengis 361 points362 points363 points 9 months ago
Right around the time "I'm a fucking idiot" got replaced with "I'm a United States Congressman."
[–]LikeGoldAndFaceted 149 points150 points151 points 9 months ago
I'm pretty sure this happened way before Starbucks existed, considering the famous quote by Mark Twain, "Suppose you were an idiot. And suppose you were a member of Congress. But I repeat myself."
[–]AgentConundrum 21 points22 points23 points 9 months ago
"That Mark Twain guy sure does sound like a genius."
- Samuel Clemens
[–]tmackattak 68 points69 points70 points 9 months ago*
“Don’t believe everything you read on the internet” -- Mark Twain
[–]nametheoccupation 44 points45 points46 points 9 months ago
"The problem with quotes on the Internet is that it is difficult to determine their veracity." - Abraham Lincoln
[–]venky91 51 points52 points53 points 9 months ago
"Nigga please"- Martin Luther King jr.
[–]zinklesmesh 22 points23 points24 points 9 months ago
"Smoke weed every day" -Bill Cosby
[–]branqon 29 points30 points31 points 9 months ago
"Bitches ain't shit but hoes and tricks" - Rosa Parks
[–]Retegaaf 41 points42 points43 points 9 months ago
"Aaah ah ah ah ah ah yeah, fuck me, ah, fuck, aah yeah" - Jenna Jameson
[–][deleted] 2 points3 points4 points 9 months ago
Wait, I though we were doing misattribution?
[–]SmoothWD40 5 points6 points7 points 9 months ago
We are, that is actually a quote from Pamela Anderson, see the extra "a" in the last "aah"?
[–]ihaveaninja 5 points6 points7 points 9 months ago
I guess they didn't have google on the internte at that time
Those were hard times for porn.
[–]StevyJ 34 points35 points36 points 9 months ago
Every thread. It isn't possible to escape r/politics... I give up. Later.
Every time the EFF has a convenient little form to get in touch with my Congressmen, they don't even have the decency to respond with a canned letter to shut me up: "Thank you for your response..." -- it's always, "Fuck you, I'm going to do it anyway. Problem?"
I'm recently of age. Is this what I should be expecting?
[–]Lave 24 points25 points26 points 9 months ago*
Hey guys, lets look down on people whose jobs we find inferior. Heaven forbid they take pride in their work.
EDIT: grammarfied.
[–][deleted] 15 points16 points17 points 9 months ago
Around the same time we separated what we do for a living from what company or organisation we do it for.
[–]robotsanddiscos 8 points9 points10 points 9 months ago
This is exactly it. Some companies do have people that just lurk online to see what their employees are saying and doing. If you say "I'm a barista" people will know you make coffee, while leaving a company name out of it.
[–]TheJesterMk2 11 points12 points13 points 9 months ago
I propose we change 'ignorance and pretentiousness' to 'users of reddit'
[–]holyjaw 1003 points1004 points1005 points 9 months ago*
The official title for someone who works at Starbucks is 'barista.' So, to answer your question, the two have always been mutually inclusive. (EDIT: Within the context of working for Starbucks; see 1st comment below.)
In response to your unasked question, "What gives them the right to use an official-sounding title instead of one that demeans them for working in international corporate retail restaurant culture," well, I'm afraid that's your problem, not theirs. Get over yourself.
Tell you what - you can ask them to stop substituting with the title 'barista' when you can handle dealing with 200 people in a span of two hours. Take their money, make their drinks, and do it all with a smile, even though most of them are likely to be rude, snide, or just plain assholes.
[–]jforeman1988 369 points370 points371 points 9 months ago
I saw the title.
"Yeah what gives those stupid coffee jockeys the right to act like their job is worth a damn!"
Saw your post.
"Yeah what's this asshole on about, what's wrong with introducing a little self respect for these people who work so hard and have to deal with shitty customers!"
I feel like I am easily influenced and so often I find myself changing my opinion from the initial post to the top voted comment.
[–][deleted] 103 points104 points105 points 9 months ago
Your honest humbles me.
[–]JiggsNibbly 62 points63 points64 points 9 months ago
I like this sentence structure more than the "correct" form.
[–]guitmusic11 2 points3 points4 points 9 months ago
It's funny because the original one bugged me, but after seeing your comment I decided i liked it.
[–]VladTheImpala 37 points38 points39 points 9 months ago
Your grammar delight me.
[–][deleted] 31 points32 points33 points 9 months ago
This is why it's so important to consider multiple sides of an issue before coming to a conclusion.
[–]hogimusPrime 2 points3 points4 points 9 months ago
The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function.
F. Scott Fitzgerald
[–]Evanthatguy 10 points11 points12 points 9 months ago
I've come to the conclusion that only fools never change their minds. It just means you're seeing different aspects of the issue.
[–]idiotthethird 575 points576 points577 points 9 months ago
Mutually inclusive doesn't mean what you think it does. If working at Starbucks and being a barista were mutually inclusive, all baristas would work at Starbucks.
[–]blackhawk465 245 points246 points247 points 9 months ago
That's Starbucks' goal.
[–]Sumthingwitty 2 points3 points4 points 9 months ago
I guess what he should have said is being a employee at Starbucks and a barista are not mutually exclusive.
[–]familyorfriends 2 points3 points4 points 9 months ago
TIL that "mutually inclusive" is not equal to "not mutually exclusive"
[–]cjcrashoveride 44 points45 points46 points 9 months ago
I have no problem with calling them baristas as long as they acknowledge what I'm talking about when I order a small, medium, or large.
[–]drinkme217 15 points16 points17 points 9 months ago
When I worked at Starbucks, we were told to accept normal sizes, but when we had to call out the drinks we had to do it in Starbucksspeak.
[–]csi_horatio_caine 35 points36 points37 points 9 months ago
Every store I've ever visited and worked at people have had no problem or stick up their ass defending the size names. They will sometimes repeat the order using the size names because we have to ring things in order and call the drink out in a retarded particular order. In fact when people ask me, what are your sizes? I say, small medium and large like everywhere else.
[–]syntheticfunky 2 points3 points4 points 9 months ago
Upvoted for providing clarity... as an employee at Coffee Bean it can be difficult to decipher what people actually want when they say "tall." I hand them a small, they say they wanted a tall, and I facepalm.
[–]blitzschnitzel 6 points7 points8 points 9 months ago
I worked there over 10 years ago. You call out the drink in that order so it's easier for the person making the drinks to mark the order on the cup. When you have to deal with 25 people in a line in about 5 mins, it helps to have a system. I can still call them out to this day, not that I go there ever.
[–]Cryptomeria 2 points3 points4 points 9 months ago
Love the people that say the size as "large /medium/small" really loudly and aggressively as if they're striking a blow for democracy or something.
[–]GrillBears 24 points25 points26 points 9 months ago
There's a difference between a difficult job and a shitty job.
[–]ProjektTHOR 12 points13 points14 points 9 months ago
Cannot upvote this enough. How often do we say "I'm a(n) X" instead of saying "I'm work for Y" This is just people being pissy about Starbucks.
We typically identify ourselves, professionally, through our occupations--not our company of employment.
[–]Kujoramsey 110 points111 points112 points 9 months ago
An upvote for you sir and or madam for very accurately describing my job. like 1 in 3 customers are giant throbbing cocks.
[–]tryndasphere 120 points121 points122 points 9 months ago
Welcome to the world of customer service.
[–]siwdys 44 points45 points46 points 9 months ago
It's terrible. I quit my tech support call center job a month ago after working there a year, and I still have nightmares. That's not an exaggeration, every 3 or 4 days, I'm late and can't find a spot to login, or I have a customer on hold and can't find my workstation. I even have this niggling at the back of my head, in this dream state, I thought I quit... Do I still have to login if I quit?
Sure job hunting sucks, but nothing is better than waking up every morning and remembering I don't have to go back.
[–]Lampmonster1 10 points11 points12 points 9 months ago
I stopped waiting tables over a decade ago. I still have the odd dream about it.
[–]afbc 2 points3 points4 points 9 months ago
I still have those! I thought I was the only one who suffered from post traumatic waiter/waitress syndrome. Have an upvote as your gratuity!
[–]Gizank 2 points3 points4 points 9 months ago
It's been at least twenty years since I delivered a pizza. I had a dream just last week about being out on a delivery.
[–]Lampmonster1 2 points3 points4 points 9 months ago
What is it about food service that invades our minds!!??
I have no idea.
I always figured it was the pace and the 'pressure'. It was one of my first jobs ever and it took a bit to get used to jumping up and running out to drop off food. I have a classic sleep walking story about getting up in the middle of the night and putting on boots and a leather jacket over my PJ's and my brother asking what I was doing. I told him I heard on the radio that there was a pizza that needed to be delivered. He told me I was asleep and to go to bed. I only know this story from him and my mom who were both there when it happened. I was asleep. This happened back when I still delivered pizzas.
But I think you might be right. Restaurant jobs of all kinds still haunt my dreams. Oddly, the couple of years I worked in an institutional kitchen never seem to come up like that, just pizza delivery and restaurant cooking.
[–]PlumberODeth 5 points6 points7 points 9 months ago
Which, in another context, might sound hot.
[–]fr33b33r 30 points31 points32 points 9 months ago
I'm always really nice to my baristas and wait staff. :( I don't do starbucks though, I don't get starbucks; but hey.
[–]antido 24 points25 points26 points 9 months ago
Downvoted for no apparent reason? I personally dislike starbucks... but only because I don't like their coffee, which is the one thing that should be good at a coffeeshop
[–]TummySpuds 3 points4 points5 points 9 months ago
Agreed. If you have latte/cappuccino/syrups etc it probably tastes fine, but I drink plain black coffee and Starbucks coffee tastes bitter & burnt to me - whether it's the filter coffee or the americano - so I never go there. Any other coffee shop (Nero, Costa, Pret - these are UK-only chains I think) seems to manage to produce something full-flavoured yet mellow.
[–]raitalin 29 points30 points31 points 9 months ago
I worked at an ice cream shop with these sort of demands. I thought it was a shitty job that I shouldn't get an attitude about. I certainly didn't act like my service was worthy of a tip jar.
[–]pandemic1444 13 points14 points15 points 9 months ago
Call me crazy, but if I worked there I'd rather have more money than an official sounding title. I think these titles are meant to make people feel valued when they're not. Normally, higher pay comes from a higher title.
I do wonder what the OP does for a living.
[–]nhuff90 2 points3 points4 points 9 months ago
I used to work at Subway, and the official title was Sandwich artist. So when people asked that is what I told them.
[–]Dulcius_ex 52 points53 points54 points 9 months ago
good gosh, this thread is full of assholes. A barista is a person who mixes espresso drinks. People are big enough dicks to baristas as it is, they don't need to take your shit over their fucking job title, too.
[–]chapium 2 points3 points4 points 9 months ago
As a former barista at a local cafe, I couldn't agree with you more. Sure, its not a hard skill to pick up. One can learn how to pour decent espresso in 2-3 weeks. Over time more skill develops as variance in air pressure (for example, on a rainy day) affects the quality of each pull.
What people miss is how they are trying to balance speed and quality. Returning home smelling like sour milk and coffee grounds, pouring boiling hot water on your hands, and dealing with pretentious caffeine addicts for low pay/tips.
[–]turbie 2 points3 points4 points 9 months ago
I used to laugh at the assholes that treated my co-workers like idiots. What these people do not realize is they were going to school to be Dr.'s and lawyers. You will need these people someday!
Maybe it is just because where I live is surrounded by colleges, but there were no losers at the Starbucks I worked at. Everyone was going to school.
Actually, my best friend from there, is now a nuclear scientist.
[–]pokeyjones 10 points11 points12 points 9 months ago
I worked there when we had an actual espresso machine and ground espresso roast for the purpose. The shot should pull between 18-23 seconds and taste a certain way. On a Saturday morning shift I'd usually adjust the grind on my espresso to compensate for temperature and humidity changes as the sun came up or it got cloudy and rained. That and given an ounce of fresh brewed coffee I could almost always tell you which variety it was simply by smelling or tasting it.
That and our store got perfect 100% scores twice when being secret shopped. A perfect 100% meant everything from drink to food to merchandising in the store was perfect. That's why I considered myself a Barista.
[–]kodie131 29 points30 points31 points 9 months ago*
I just started working at Starbucks. I don't necessarily enjoy the title of Barista because it sounds pretentious and douchey, but the job is a lot more difficult than it looks. There's a lot that goes into making customer's drinks, and it makes me feel pretty shitty when it's not the least bit appreciated.
EDIT: When I say a lot goes into people's drinks, I don't mean when customer's just ask for a black coffee. If everyone just ordered black coffee, the world would be a better place. Usually it's customers wanting very specific orders like wanting the drink at a certain temperature, making the espresso shots pour at a certain time, wanting the milk aerated longer, etc. Really crazy bullshit. It's those people that I wish would at least say "thanks."
Also, I am in no way, shape or form saying my job is more difficult than anyone else. I know I work a minimum wage job in the food service industry and I know that it's stereotype is that it's going to be an awful experience. I'm just saying what sucks about my job.
[–]CoffeeTastic 11 points12 points13 points 9 months ago
It is appreciated! Some of us need our caffeine fix to get by with our dreary office jobs.
[–][deleted] 4 points5 points6 points 9 months ago
It's European. It's exotic! :)
[–]tendeuchen 2 points3 points4 points 9 months ago
I'm a checkout transaction specialist at a local grocery store.
[–]smackin 3 points4 points5 points 9 months ago
I'm currently a bus boy at a restaurant and my official title is "Table Maintenance Engineer." Just thought I'd share.
[–]columbine 38 points39 points40 points 9 months ago
Indeed, what RIGHT do these plebeians have to elevate themselves with such a title? Fucking disgusting if you ask me. They probably have English degrees or something too, ROFL. Not a real degree like science or mathematics I mean. So their job sucks which is rightly appropriate, but then they have the gall to call it something that sounds a little less demeaning. Listen people, we are SUPPOSED to be demeaning these people (if you can even call them that, people). They are meant to be fucking demeaned! They are working a low class job!!! Why can't you fucking understand this!?
[–]wackywiener 16 points17 points18 points 9 months ago
It's somewhat pretentious but there is more to it than that. They know their way around coffee and can make recommendations. Granted starbucks may do this less than at other nicer coffee joints. Similar to a bartender in my mind. I'm more upset with the entire coffee culture that exists in these coffee places than the word used to describe the person that gives me the shit.
[–]Trashcanman33 18 points19 points20 points 9 months ago*
I mean, if you're a server at Applebees are you not still a waiter? It's the title of their job, I don't see how you can look at it any other way? Or do you think they are so low for working at Starbucks they should have to say "I work at Starbucks, where I serve and prepare coffee for a low wage"? OP comes off as a jerk who thinks he's better than Starbucks employees.
[–]SHE_LOVES_YOU 16 points17 points18 points 9 months ago
OP comes off as a jerk who was rejected by a girl who works at starbucks.
[–]JakePT 35 points36 points37 points 9 months ago
I think the more important question is why you're so insecure that you feel the need to shit on people's jobs?
PS: No, I don't work at Starbucks.
[–]non00b 8 points9 points10 points 9 months ago
Starbucks employees actually have a high job satisfaction rate and they provide good benefits as well. There are worse jobs.
[–]redditwithafork 6 points7 points8 points 9 months ago
What's wrong with having a little pride in what you do for a living? If a guy works behind the stove at a local chippy, can he not call himself a chef? Or should he be forced to tell people, "I slave behind a stove and fryer at a local fish n chip?" If he's working for a living, and not being a lazy ass, why take that away from him? I consider the person behind the counter at starbucks a barista. It's the technical name for what they do for a living.
[–]Antelucio 53 points54 points55 points 9 months ago
I thought you were complaining about working at Starbucks not equating to being a proper barista (which may very well often be the case), but you sound like you just don't like the concept of someone who has a refined skill that they are paid to employ having their own name. That's silly. Also, barista is a pretty old word bro.
[–]ShakeyBobWillis 1 point2 points3 points 9 months ago
When they told us that the loss in manufacturing jobs would be made up as America turned into a service economy. Except in order to maintain the fantasy of economic sustainability they neglected to tell you it was gonna be less 'web designer' and 'tech startup guru' and more 'Do you want fries with that?' and 'Do you want cream and/or sugar?'. So while any hope for upward mobility was draining out of this country the unwashed masses could take solace in the fact that they were more than just a career diner hash slinger, if only in title.
[–]riesh 3 points4 points5 points 9 months ago
When they started doing this
[–]DietCherrySoda 3 points4 points5 points 9 months ago
When the hell did "I work at a restaurant serving people" get replaced with "I'm a waiter"?
When the hell did "I work at a hospital cutting people open to make them healthy" get replaced with "I'm a surgeon"?
When the hell did "I do taxes and calculate credits and debts" get replaced with "I'm an accountant"?
When the hell did "I clean and maintain this building" get replaced with "I'm a custodian"?
What the hell is your point?
[–]watership 4 points5 points6 points 9 months ago
I remember when someone I worked with complained constantly about his job. He complained about how much his job sucked, how his salary sucked and he wasn't given enough respect. They changed his title by adding the word 'Senior'. He was happy for a year.
Barista is a way to elevate the job in the mind of the server so they can somewhat forget the fact that they sling coffee to impatient caffeine addicts for 8 hours.
And on the other end, the customer can feel like they went to their cafe to get their latte from their barista, instead of 'getting a coffee'.
The power of a title.
[–]Juicetang 2 points3 points4 points 9 months ago
How DARE they think their job deserves some sort of title? Makes it almost impossible to look down on them when I order my daily macchiato.
[–]WBedsmith 3 points4 points5 points 9 months ago
Since espresso bars have existed. Cooks are cooks, blacksmiths are blacksmiths, people who make coffee are baristas.
[–]Foustian 2 points3 points4 points 9 months ago
TIL "barista" is considered pretentious.
[–]the_word_smith 2 points3 points4 points 9 months ago
"I work at staples" : "I'm a sales associate"
"I work at microsoft" : "I'm a customer support and experience enhancement engineer"
Or we can go retro...
"I work at Jim's diner" : "I'm a soda jerk"
Jobs have always had titles. Why does this one offend you?
[–]littlewitch34 4 points5 points6 points 9 months ago
Who cares?
[–]lcorinth 3 points4 points5 points 9 months ago
A conversation I'd like to hear at Subway:
"Here's your sandwich."
"What the fuck is up with this sandwich?? It's a mess! Everything's falling out of the bread! Why is the whole thing sprayed with mustard and mayonnaise??"
"I'm a Sandwich Artist. That's Abstract Expressionism."
[–]ABCosmos 4 points5 points6 points 9 months ago*
The term was created around 1982. Coffee drinkers have a certain sense of pride about their drink of choice, and it seems likely to me that this term was chosen because those trying to sell coffee felt it reflected positively on their drink, and those who serve/consume it.
/This is the most polite way I can phrase this.
[–]le_cigare_volant 9 points10 points11 points 9 months ago
Right about the time when the working class started taking pride in their work, I think. But I could be mistaken.
[–]j1mb0 6 points7 points8 points 9 months ago
The same time "I work at the grocery store" got replaced with "I'm a cashier". It's the same fucking thing. Barista is a job title, Starbucks is an employer. What a douchy fucking question.
[–]GenJonesMom 26 points27 points28 points 9 months ago*
My son works as a barista in a local bakery/coffee shop. I see nothing wrong with him saying, "I'm a barista". It's also what he did when he lived in Napa.
[–]draivaden 2 points3 points4 points 9 months ago
Whenever coffee shops came into existence.
[–]knightfall 2 points3 points4 points 9 months ago*
When they got better benefits than my job that requires a college education.
I'm not a cashier, I'm a customer support specialist.
[–]tinynf89 2 points3 points4 points 9 months ago
I worked at a Tim Horton's am I a barista?
[–]brilliantNumberOne 2 points3 points4 points 9 months ago
This makes the front page? For shame, Reddit, for shame.
[–]MayoFetish 2 points3 points4 points 9 months ago
Barista is too good of a title. They should be called Coffee Jockeys.
[–]hyperspectral 2 points3 points4 points 9 months ago
Since I recently took a job at Starbucks do to the lack of employment opportunities in my town (and a demanding school schedule), I just prefer the term "employed".
[–]Grimsterr 2 points3 points4 points 9 months ago
If working at Starbucks makes you a barista, does working at McDonald's make you a chef?
[–]purplecobras3 2 points3 points4 points 9 months ago
this is similar to "i work at hollister" turning into "i am a floor model"
[–]ThankYouDriveThrough 2 points3 points4 points 9 months ago*
Around the same time Subway employees became sandwich artists.
I can't tell you how many times I use to turn to my friend and say "Oh wow, did you see the way he put that lettuce on that bread?" It's about time they got the recognition for it.
[–]brains92 2 points3 points4 points 9 months ago
To be fair, working at McDonald's is a huge bitch when you deal with asshole customers, but they don't get a special title. That's also why I'm pursuing a post-secondary education so I don't have to work at companies like McDonald's or Starbucks. The job is shitty because it requires little skill and slim to none education. If it sucks so bad, pursue a better life.
[–]razzbar 2 points3 points4 points 9 months ago
It's the other way around. Baristas were around long before Starbucks, and they'll be around long after Starbucks is gone.
[–]quantumpsych 2 points3 points4 points 9 months ago
OP is kind of an asshole.
[–]casc1701 8 points9 points10 points 9 months ago
I don´t give a fuck if it´s a coffee shop serving sacred beans chewed by peruvian virgins ou a Starbucks. The person serving my coffee is a professional, and deserve my respect.
The least I can do is acknowledge their skills and their profession.
[–]JonnyGalt 4 points5 points6 points 9 months ago
I use to be a starbucks barista at the busiest store in the South East. It was in a rich part of town so we get tons of pretentious assholes like you who feels like they need to make a point to treat us like sub humans and idiots.
If you think the job is easy, you are wrong. Yes the mechanics of the job is not too hard but when I have lines out the door and 20-30 drinks with in a span of a few minutes, things get complicated. Not only is it a high volume and high stress job, it is thankless and we get treated like shit.
As for the name barista, its a appropriate name for what I do, if you go to a bar, you don't' call your bartender "some fucker who works at a bar". On top of that, the name is assigned to us by the corporation and not self designated. I worked damn hard to make you your fucking latte just like you work hard at your job. What gives you the right to judge and criticize us? People like you is the reason why I quit my job at starbucks, you have to make a point to make our already miserable jobs even shittier...
all it takes is a username and password
create account
is it really that easy? only one way to find out...
already have an account and just want to login?
login
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